Last Updated: [2025]
We understand that travel plans may change. Below is our refund and cancellation policy:
1. Cancellations by the Customer
Cancellation made more than 7 days before the tour date → Full refund (after transaction charges).
Cancellation made 3–6 days before the tour date → 50% refund.
Cancellation made within 48 hours of the tour date → No refund.
2. Cancellations by Munnar Valley Trekking
In case we cancel a tour due to weather conditions, safety reasons, or unforeseen events:
3. Refund Timeline
Refunds are processed within 5–7 business days to the original payment method used via Razorpay.
4. No-Show Policy
If the participant does not arrive at the meeting point at the scheduled time, the booking will be considered a no-show, and no refund will be provided.
5. Contact for Cancellations or Refunds
📧 info@munnarvalleytrekking.com
📞 +91 8848017053